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When the license of iteraplan is expired on a LDAP + SSO instance, it happens that the " License update page" cannot  cannot be loaded.
(http://[HOST]/[iteraplanContext]/client/license_upload.html)

Solution

  • To fix the problem the license must be updated directly on the database. Update the field "CONTENT" in the table "LICENSE" with the current iteraplan key.
    Afterwards iteraplan is directly availble again.  

  • If you enter the license key in "ADMINISTRATION" in the "SYSTEM" menu before it expires this issue doesn't show up.